I'm eager to get it installed into my 48V solar system, but will have to wait a month or so before I get a chance. Mechanically it looks to be high quality.

I have not started the generator due to not being able to connect to my internet which is Starlink. Have to find out if Starlink is allowing a 3rd party hook up. I’ve ordered a Ethernet access coupler and have not received it jet. So in the meantime I can not answer your questions

I had been looking at this generator for over a year. In April I opted to purchase a similar unit from the states which was larger and more expensive thinking the added horse power and American manufacturing would suit my needs. After waiting three months we were told the company had yet to even assemble the paid for product, we canceled the order because of poor customer service.
We then ordered this generator and within a few days it was in route to its new home in North Idaho. The generator is now installed and fully functioning and i must say the quality is beyond expectation. This generator is well thought out and designed and the customer service was excellent!
I would not hesitate to recommend this generator. I would like to thank Elena and Nick for their help and assistance.

Cannot find a distributor in Canada or United States

Very happy with the after sales service.
Elena went above and beyond to work through the issues created by me to make sure it all worked. Thank you so much. I would and will highly recommend.